FAQ
Frequently Asked Questions (FAQ)
1. What types of products does Primelumin.com offer?
Primelumin.com specializes in automotive accessories and maintenance equipment. Our product range includes car covers, jacks, tire repair kits, sunshades, and various other car accessories.
2. Are your products compatible with all car models?
Our products are designed to be compatible with a wide range of vehicles. Each product description specifies the compatible car models. Please review the product details carefully before making a purchase.
3. How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking number. You can use this number to monitor your shipment's status on the respective courier's website.
4. Do you offer international shipping?
Yes, Primelumin.com provides international shipping services. Shipping fees and delivery times may vary depending on the destination country. For more information, please visit our Shipping & Delivery page.
5. What is your return and exchange policy?
Customer satisfaction is our priority. If you're not satisfied with your purchase, you can return the product within 14 days of receipt. For detailed information on our return process and conditions, please refer to our Return Policy page.
6. Do your products come with a warranty?
Yes, our products are covered by the manufacturer's warranty. The duration and terms of the warranty may vary depending on the product. Please check the product descriptions for specific warranty information.
7. What payment methods do you accept?
Primelumin.com accepts various secure payment methods, including credit cards, debit cards, and PayPal. All transactions are processed through secure payment gateways to ensure your information's safety.
8. How can I contact customer support?
If you have any questions or need assistance, please reach out to us via the Contact Us page or send an email to primeluminllc@gmail.com Our customer service team is here to help you.