Return & Refund Policy

Primelumin Return & Refund Policy

Introduction
Customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return and refund under the conditions specified below.

Return Conditions

• You may request a return within 30 days starting from the date the product is delivered.
• The product must be unused, in its original packaging, and in a resalable condition.

Refund Process

• Once the returned product is received and inspected, your refund will be approved.
• Upon approval, the refund will be processed via the same payment method used for the purchase.

Exchanges
If you wish to exchange the product for another of the same item, please contact us at primeluminllc@gmail.com.

Shipping Costs
Return shipping costs may vary depending on the reason for the return. In cases of incorrect shipments, shipping costs will be covered by Primelumin.

Effective Date: This policy becomes effective starting from the date the product is delivered and remains valid for the subsequent 30-day period.